; He Claims to Have Seen a Shop with a Tongue-in-Cheek Sign Reading: 'Shoe Sale. Buy One, Get One Half Price.'

Summary

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MY LITTLE essay about the energy sapping problems I had in finding out how much I owed EDF for electricity struck a chord with a couple of readers. "We had the same trouble getting through on the phone. Load of nonsense," was the indignant shout from the opposite fairway by normally jovial Jerry.

Marion in Torquay put her anger into an email. Having chosen EDF as their gas and electricity supplier she shared my frustration in trying to get through to them on the phone.

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Extract

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; He Claims to Have Seen a Shop with a Tongue-in-Cheek Sign Reading: 'Shoe Sale. Buy One, Get One Half Price.'

Reading the meter was no problem because it is easily located in the garage.

"When I tried to phone them I was kept on a merry-go-round of canned music with frequent interruptions by a recorded voice," she said. "After 20 minutes I ended t...

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